LiveDesign
LiveDesign puts you on a live video call with a professional designer who designs while you watch and react. The first 15 minutes are free, then it is $75 per 30 minutes, and you keep every file. These answers cover booking, sessions, revisions, and your files.
Frequently Asked Questions
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LiveDesign
Real-time design collaboration explained.
What is LiveDesign?
LiveDesign is real-time design collaboration. You hop on a video call with a professional designer, and they design live while you watch and give feedback.
No more back-and-forth emails. No more waiting 3 days for revisions. You see changes instantly, make adjustments on the spot, and approve the final design before the session ends.
No more back-and-forth emails. No more waiting 3 days for revisions. You see changes instantly, make adjustments on the spot, and approve the final design before the session ends.
How much does LiveDesign cost?
First 15 minutes are FREE. After that, it's $75 per 30 minutes.
Most simple projects (business card adjustments, flyer tweaks, social media graphics) are done in 15-30 minutes. Bigger projects (logo design, website layouts) usually take 60-90 minutes.
Most simple projects (business card adjustments, flyer tweaks, social media graphics) are done in 15-30 minutes. Bigger projects (logo design, website layouts) usually take 60-90 minutes.
How do I schedule a LiveDesign session?
From your dashboard, click "Book LiveDesign" and choose a time that works for you. You'll get a calendar invite with a video call link.
We have availability Monday to Friday, 10am to 4pm PT. Same-day bookings are often available.
We have availability Monday to Friday, 10am to 4pm PT. Same-day bookings are often available.
What can I use LiveDesign for?
Pretty much anything design-related:
• Logo design or refinement
• Business card layouts
• Flyers, brochures, and print materials
• Social media graphics
• Website mockups and layouts
• Apparel and merch design
• Brand style guides
If it's design-related, LiveDesign can handle it.
• Logo design or refinement
• Business card layouts
• Flyers, brochures, and print materials
• Social media graphics
• Website mockups and layouts
• Apparel and merch design
• Brand style guides
If it's design-related, LiveDesign can handle it.
Do I need special software for LiveDesign?
Nope. LiveDesign works in your web browser. Just click the link in your calendar invite and you're in. No downloads. No installations. Works on Mac, PC, or even tablets.
Can I reschedule my LiveDesign session?
Yes! Reschedule up to 24 hours before your session with no penalty. Less than 24 hours notice may incur a rescheduling fee. Just use the link in your confirmation email.
What if I'm late to my LiveDesign session?
We'll wait for you! But your session time still counts from the original start time. If you're going to be more than 10 minutes late, please contact us to reschedule.
Can I bring someone else to my LiveDesign session?
Absolutely! Bring your business partner, marketing manager, spouse - whoever needs to be part of the decision. Just let us know ahead of time so we can send them the meeting link.
What happens if my internet connection drops during the session?
Rejoin ASAP! We'll pause and wait for you. Your work is saved in real-time, so nothing will be lost. If the issue persists, we can reschedule the remaining time at no charge.
Can I record my LiveDesign session?
Yes! We automatically record every session and send you the video afterward. You can also record on your end if you want. Perfect for training team members or reviewing design decisions later.
What design software does the designer use?
Our designers primarily use Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma. You'll watch their screen as they work, so you see exactly how everything is created.
Can I request a specific designer?
Yes! If you've worked with a designer before and loved them, request them specifically when booking. We'll do our best to match you, subject to availability.
What if I don't like the direction the design is going?
Say so immediately! That's the whole point of LiveDesign - real-time feedback. The designer will pivot and try a completely different approach on the spot. No time wasted.
Can I use LiveDesign for multiple projects in one session?
Absolutely! If you need a business card AND a flyer, we can tackle both in one session. Just let us know what you need when booking so we can allocate enough time.
Do you offer LiveDesign for web design?
Yes! LiveDesign works for website mockups, landing pages, UI/UX design, and web graphics. We'll design it live, you approve it, then we can build it or hand you the files.
Can I get source files after my LiveDesign session?
Absolutely! You get the final design files (AI, PSD, PDF, PNG, SVG - whatever you need) plus the recording of the session. Everything is yours to keep and use however you want.
What if the project takes longer than expected?
We'll let you know when you're approaching your time limit. You can choose to: 1) Wrap up what we have, 2) Extend the session (billed in 15-minute increments), or 3) Schedule a follow-up session.
Can I pause a LiveDesign session and resume later?
Not currently. Sessions are continuous. However, you can schedule follow-up sessions to continue where you left off. Your designer will have access to all previous work.
Is there a limit to how many revisions I can request?
During the session? No limit! That's the beauty of LiveDesign. Make as many changes as you want in real-time. You're only limited by your session time.
What if I need revisions after the session ends?
Book another session! Or, for minor tweaks, you can submit revision requests via email. Small changes (color adjustments, text edits) are usually free. Major redesigns require a new session.
Can I use LiveDesign for logo design?
Absolutely! Logo design is one of our most popular LiveDesign services. The designer will create options live, you give feedback, and you walk away with a finished logo. Most logos are done in 60-90 minutes.
Do you offer LiveDesign packages or subscriptions?
Not yet, but we're working on it! We're building monthly LiveDesign subscriptions with prepaid hours at a discounted rate. Perfect for businesses with ongoing design needs.
Can I share my screen during LiveDesign?
Yes! If you have reference images, inspiration, or examples to show, share your screen. We can also upload files directly to the designer during the session.
What's the difference between LiveDesign and hiring a freelancer?
Speed and clarity. No waiting days for mockups, no endless email chains. You watch it being created, give feedback instantly, and approve it on the spot. Projects that take freelancers 2 weeks get done in 2 hours.
Can I book LiveDesign for urgent last-minute projects?
Yes! We offer same-day booking (subject to availability). If you need something designed ASAP, call us at 1-888-ZOOGABOOG (1-888-966-4226) and we'll do our best to accommodate you.
Do you offer LiveDesign for video or motion graphics?
Not currently, but it's on our roadmap! Right now, LiveDesign focuses on static design (logos, print, web). Video editing and motion graphics require different workflows.
Can I use LiveDesign for social media graphics?
Absolutely! Instagram posts, Facebook ads, LinkedIn banners, Twitter headers - we can design them all live. Perfect for creating a batch of branded social graphics in one session.
What if I'm not sure what I want?
Perfect - that's exactly when LiveDesign shines! The designer will explore multiple directions live, and you can react in real-time. "More like this, less like that." It's incredibly efficient for discovering what you want.
Can I get a refund if I'm not happy with the session?
If you're not satisfied with your LiveDesign experience, contact us within 24 hours. We'll either schedule a complimentary follow-up session or issue a partial refund, depending on the situation.
How do I prepare for my LiveDesign session?
Have your Brand Profile updated, gather any reference images or inspiration, and know your goals. The more prepared you are, the faster we can work. We'll send a prep checklist when you book.
Can I book recurring LiveDesign sessions?
Yes! Many customers book monthly sessions for ongoing marketing needs. Contact us to set up a recurring schedule - we'll reserve your preferred day/time and designer.
What happens to my files after the session?
We'll upload all final files to your account immediately after the session. You'll also receive a download link via email. Files are stored in your account forever - redownload anytime.
Can I cancel my LiveDesign session?
Yes, with notice. Cancel 48+ hours in advance for a full refund. Cancel 24-48 hours in advance for a 50% refund. Less than 24 hours notice = no refund (but you can reschedule).
Is LiveDesign confidential?
Absolutely. Everything created during your session is confidential. Your designs, your concepts, your ideas - we'll never share them. We can sign NDAs if required.
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