Pricing & Billing
You always see the exact price before you pay: no hidden fees, no setup charges on standard products, and automatic bulk discounts as quantities go up. These answers cover how pricing works, invoices, payment terms, and custom quotes.
Frequently Asked Questions
Got questions? We've got answers.
Everything you need to know about ZOOGABOOG!, from getting started to shipping and everything in between.
Pricing & Billing
Understanding costs and invoices.
How is pricing calculated?
Pricing is based on the product, quantity, customization options, and any add-ons you choose (like rush production or premium finishes).
You'll see the exact price before you order. No hidden fees. No surprises. What you see at checkout is what you pay.
You'll see the exact price before you order. No hidden fees. No surprises. What you see at checkout is what you pay.
Are there any hidden fees?
Nope. Zero hidden fees. The price you see at checkout includes everything: product, printing, and any add-ons you selected. Shipping is shown separately (and clearly) before you pay.
Can I get a custom quote?
Absolutely. For custom projects (like a 50-page catalog, custom packaging, or trade show booth design), request a custom quote and we'll get back to you in under 2 hours.
Do you offer monthly billing or plans?
For ongoing services like SEO, social media management, or content creation, yes - we offer monthly plans starting at $100/month.
For print products and one-time projects, you pay per order. Most plans are month to month, cancel anytime. SEO and Ads ask for a 3-month minimum to start, because those need some runway to actually work. Yearly billing saves you two months.
For print products and one-time projects, you pay per order. Most plans are month to month, cancel anytime. SEO and Ads ask for a 3-month minimum to start, because those need some runway to actually work. Yearly billing saves you two months.
Where can I see my invoices?
All invoices are available in your dashboard under Billing & Invoices. You can download PDFs, view payment history, and see upcoming charges (for monthly plans).
Do you offer volume discounts for large orders?
Yes! Bulk pricing is automatic on most products. The more you order, the lower the per-unit cost. For custom volume pricing on very large orders (10,000+ units), contact our sales team.
Can I get a quote before ordering?
Absolutely! All pricing is visible before you order. Add items to your cart and customize options - you'll see the exact price at checkout. For custom projects, use our Custom Quote form.
Are prices listed per unit or per order?
Pricing is shown as per unit with the total calculated based on quantity. For example, if business cards are $0.10 each and you order 500, your total is $50 (plus shipping).
Do you charge setup fees or design fees?
No setup fees for standard products! If you need custom die-cutting, special tooling, or extensive design work, those costs are disclosed upfront before you order. Most products have zero setup fees.
What payment terms do you offer for businesses?
We offer Net-30, Net-60, and Net-90 terms for qualified business accounts with approved credit applications. Contact our billing team to apply.
Can I see pricing history for past orders?
Yes! Your order history shows exactly what you paid for each order, including itemized breakdowns. Perfect for budgeting and comparing costs over time.
Do prices include shipping?
Shipping is calculated separately at checkout based on your location and the shipping speed you select. The price you see before checkout is product-only.
What if prices change after I add something to my cart?
Prices are locked when you add items to your cart. If our pricing changes, your cart retains the original price for 30 days. After 30 days, cart prices update to current rates.
Can I get pricing in a different currency?
Currently, all pricing is in USD. For international customers, your credit card will convert to your local currency. We're working on multi-currency support for the future.
Do you offer student or nonprofit discounts?
Yes! Nonprofits and educational institutions qualify for special pricing on select products. Contact us with your 501(c)(3) documentation or .edu email to apply.
Can I get a refund if I find a lower price elsewhere?
We don't offer formal price matching, but we do strive to be competitive. If you find significantly better pricing for identical products/services, reach out - we'll see what we can do.
How do rush fees work?
Rush production fees vary by product and turnaround time (24hr, 48hr, 72hr). You'll see the exact rush fee at checkout. It's typically 25-50% of the base product cost.
What's the minimum order quantity?
Most products have no minimum! Order 1 business card or 10,000 - we'll print it. Some specialty items (custom die-cuts, embroidery) may have minimums listed on their product pages.
Can I split payment across multiple billing periods?
For large orders (over $5,000), we can arrange payment plans. Contact our billing team to discuss installment options. Standard orders are billed in full at checkout.
What if I'm tax-exempt?
Upload your tax exemption certificate (nonprofit, reseller, government entity) in your account settings. We'll verify it and remove sales tax from your future orders.
Do you charge for design revisions?
Minor revisions (text changes, color adjustments) are free. Major redesigns or extensive changes may incur design fees. During LiveDesign sessions, unlimited revisions are included in your session time.
Can I get pricing for a monthly plan?
Yes! We offer monthly plans for ongoing design, marketing, or print needs. Contact us to discuss your requirements and build a custom package.
What if I need to dispute a charge?
Contact us first! We resolve 99% of billing issues directly. Provide your order number and we'll investigate immediately. Chargebacks should be a last resort after contacting our team.
Do you offer early payment discounts?
For Net-30/60/90 accounts, we offer 2% off for paying within 10 days (2/10 Net 30 terms). This applies to invoices over $1,000. Discount is automatic if you pay early.
Can I see a price breakdown before ordering?
Absolutely! At checkout, you'll see: product cost, quantity discount, rush fees (if applicable), shipping, tax, and total. Everything is itemized before you confirm.
What payment methods do you accept for large orders?
For orders over $1,000, we accept: credit cards, ACH bank transfers, wire transfers, and company checks. Wire transfers are preferred for orders over $10,000.
Do you offer subscription pricing for recurring orders?
We're building a "Subscribe & Save" feature for recurring products (business cards, flyers, promo items). You'll get 10-15% off with automatic reorders. Coming soon!
Can I get wholesale pricing?
Yes! If you're reselling our products, we offer wholesale pricing with verified reseller accounts. Apply with your business license and resale certificate.
What if I was charged incorrectly?
Contact us immediately! Provide your order number and details of the discrepancy. We'll investigate and issue a refund or adjustment within 24-48 hours if there was an error.
Do you offer financing for large projects?
For projects over $10,000, we partner with financing companies to offer payment plans. Contact our sales team to discuss financing options and approval requirements.
Can I get a breakdown of what I've spent over time?
Yes! Your dashboard has a "Spending Report" showing monthly/yearly spending by category (print, design, digital, etc.). Perfect for budgeting and expense tracking.
What if I need to update my billing information?
Go to Account Settings > Billing and update your credit card, billing address, or payment method. Changes apply immediately to future orders.
Do you offer price locks for long-term contracts?
Yes! For annual contracts or high-volume commitments, we can lock in pricing for 12-24 months. Contact our sales team to negotiate terms.
Can I set spending limits or budget caps?
For enterprise accounts, we can set monthly spending limits and require manager approval for orders over certain amounts. Contact us to configure budget controls.
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